The Learning Performance

I love rugby. This love affair started when I was study in Auckand, New Zealand. Of course, I support the All Blacks.

I love rugby even though I don't play the game. I guess some of us are arm chair sportsman. We (at least I'm) haboured a dream of running onto the playground in an All Black jersey, doing the Haka, and beat the hell out of the other team (especially the Aussie!)

Sadly, All Black (AB), the World Cup favorite, lost to France in the quarter-final 2 Saturdays ago.

The Team purportedly is the best prepared team in the recent AB history. They cooked up a strategy based on rotation, re-conditioning, and a few other concepts that you could write a thesis on.

But, they forget the most important aspect of playing the game. To win. Especially to win the tournament that is matter in every four years.

Let me ask you a basic business question.

When customer come asking about your product or services, at that customer touch point, at that moment in time, is your people ready to win or would fail miserably.

When your business is down, don't ask your sales people. Ask yourself as the leader of your company whether you've prepared your people to be ready to make the winning a inevitable outcome rather than accidental success.

But then again, even the best prepared team, the odds-on favorite like AB can still lose it all at the crucial moment. At the time winning, fail.

Which means, that is no guarantee to success.

But if you can do something to improve your chances of success dramatically.